REGULATORY SERVICES

UK RESPONSIBLE PERSON SERVICES

Key Health acts as your named UK Responsible Person, helping medical device manufacturers meet UK MDR requirements and access the Great Britain market with confidence.

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How we support manufacturers

About This Service

Your UK Regulatory Partner

Since Brexit, manufacturers based outside Great Britain must appoint a UK Responsible Person (UKRP) to place medical devices on the Great Britain market. The UKRP acts as the manufacturer's representative in the UK, helping ensure devices meet the requirements of UK MDR 2002 and serving as a key point of contact with the MHRA.

Key Health provides UK Responsible Person (UKRP) services for manufacturers of Class I, IIa, IIb and III medical devices based outside Great Britain. We currently act for a growing portfolio of international manufacturers across Europe, North America and Asia, supporting organisations entering the Great Britain market, launching additional products or transferring from an existing UK Responsible Person.

Unlike providers that offer only an administrative UK address, we bring practical expertise in medical devices, quality management systems and regulatory compliance. As an ISO 13485-certified organisation with practical experience of UK MDR requirements, we understand the challenges manufacturers face and provide informed, responsive support throughout the regulatory process.

Our service covers initial onboarding and technical documentation review through to MHRA registration management, regulatory liaison, technical documentation retention, post-market surveillance, vigilance and incident reporting support, and ongoing compliance guidance – helping manufacturers maintain regulatory confidence and protect their access to the Great Britain market.

What We Do

Our UK Responsible Person Services

UK Responsible Person designation

Key Health acts as the named UK Responsible Person for your medical device portfolio, fulfilling the regulatory obligations required to place devices on the Great Britain market.

Incident Reporting

Management of MHRA adverse incident reporting and regulatory communications, helping manufacturers meet reporting obligations accurately and on time.

Technical Documentation Review

Independent review and gap analysis of technical documentation to help identify compliance risks and support market access requirements.

Who Is This For

Helping manufacturers access the UK market

EU & Non-UK Manufacturers

Manufacturers based outside the UK must appoint a UK Responsible Person to place medical devices on the Great Britain market. We provide the regulatory representation and support needed to maintain market access and compliance for organisations across Europe, North America, Asia-Pacific and beyond.

Manufacturers entering the UK market

Planning to sell medical devices in Great Britain for the first time? We help manufacturers understand their obligations, review documentation and establish a clear route to UK market access.

Sales and Service Support for Manufacturers

Supporting international medical device manufacturers with UK distribution, sales representation, technical service, maintenance, installation, and end-user support throughout the United Kingdom.

FAQs

Common Questions

What is a UK Responsible Person and when is one required?

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A UK Responsible Person (UKRP) is required for medical device manufacturers based outside Great Britain who wish to place devices on the Great Britain market. The UKRP acts as the manufacturer's representative in the UK and serves as a key point of contact with the MHRA.

What makes Key Health different from other UK Responsible Person providers?

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Unlike providers that offer only an administrative UK address, we combine UK Responsible Person services with practical expertise in medical devices, quality management systems and regulatory compliance. As an ISO 13485-certified organisation, we provide informed support that helps manufacturers maintain confidence in their UK market access strategy.

Does Key Health act as UK Responsible Person for all device classes?

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Yes. We support manufacturers of Class I, IIa, IIb and III medical devices, providing UK Responsible Person services across a broad range of device categories and regulatory requirements.

What information do you need from us to get started?

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We will typically require information about your organisation, device portfolio, regulatory approvals and technical documentation. Our team will guide you through the onboarding process and explain exactly what is needed.

How do you support MHRA incident reporting?

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We support manufacturers with adverse incident reporting, regulatory communications and post-market surveillance activities, helping ensure reporting obligations are met accurately and within the required timescales.

Can you support UKCA compliance as well as UK Responsible Person services?

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Yes. In addition to acting as your UK Responsible Person, we can provide guidance on UKCA requirements, technical documentation reviews and broader UK regulatory compliance activities.

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Need a UK Responsible Person?

Speak to our team about your regulatory obligations and we'll help you establish the right route to Great Britain market access.

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