WHO WE ARE

Independent clinical
engineering specialists

We provide independent clinical engineering and biomedical engineering expertise to help you maintain compliance, reduce downtime and deliver safe, effective patient care. We work with healthcare organisations across the UK, including NHS Trusts, private hospitals, community healthcare providers and specialist clinics.

Our independence means our focus is always on what’s right for you. This means practical support, responsive service and trusted advice without commercial bias. Our long-term partnership approach means our clients keep coming back.

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Get to know us

20+

Years in business

1,000+

Clients supported

4

ISO accreditations

100%

Independent & UK-owned

OUR MISSION

Engineering confidence into healthcare

Key Health was built on a simple belief: patients and clinical teams should never be put at risk because equipment is unavailable, poorly maintained or unsupported. That’s because we were founded by engineers with a practical understanding of the pressures faced by healthcare providers.

That belief guides us to this day. Our mission is to help healthcare organisations operate with confidence by providing expert biomedical engineering support. Our trusted advice and dependable service reduces downtime, strengthens compliance and supports better patient outcomes.

As an independent specialist, we focus on building long-term partnerships rather than transactional relationships. Our vision is to be the UK's most trusted clinical engineering partner. We’re recognised for technical excellence, responsiveness and a commitment to doing the right thing for our clients. We bring engineering confidence into healthcare with reliable support, practical expertise and trusted partnerships.

HOW WE WORK

OUR VALUES

1

Independent by nature

We're not tied to manufacturers, products or commercial agendas. Our recommendations are based on what’s right for each client, helping healthcare organisations make informed decisions with confidence.

2

People-first partnerships

Our engineers and consultants are experienced professionals who take pride in their work. We build long-term relationships based on trust, responsiveness and a shared commitment to delivering the best outcomes for our clients.

3

Sustainable by design

Healthcare organisations should not have to choose between performance and environmental responsibility. Through carbon neutrality and our Net Zero 2050 commitment, we are helping create a more sustainable future for healthcare.

4

Quality without compromise

Quality underpins everything we do. Our ISO-accredited management systems support consistent delivery, regulatory compliance and the high standards healthcare organisations demand.

OUR JOURNEY

Built on experience. Focused on the future

06

2006

Key Health Solutions founded, providing E&F Management, Biomedical Engineering and PFI Management.

07

2007

We achieved ISO 9001 certification, to give our customers additional confidence in the quality and consistency of our services. It demonstrates that our processes have been independently assessed against internationally recognised standards, supporting our commitment to reliable service delivery and continual improvement.

12

2012

We achieved ISO 14001 certification, demonstrating our robust processes to manage environmental impacts, meet compliance obligations and drive continual improvement.

13

2013

We joined NHS Framework agreements providing NHS organisations with an established procurement route to access our products and services, while demonstrating that we have successfully met the requirements of the relevant procurement processes.

17

2017

We achieved ISO 13485 certification, reinforcing our expertise in medical device quality management and regulatory compliance.

19

2019

We expanded our sales division and consultancy offering, supporting healthcare organisations with complex capital projects and service transformation programmes.

21

2021

We achieved ISO 22301 certifications, as well as carbon neutral status, supporting our commitment to sustainability, resilience and responsible business practices.

24

2024

We became partners with Hilditch Group to combine our strengths and deliver even greater value.

25

2025

We rebranded from Key Health Solutions to Key Health, introducing a refreshed identity that reflects our growth and evolution.

26

Today

We process more than 30,000 jobs every year, represent over 15 international companies and support more than 4,400 active locations through e-Quip – all while maintaining close to 100% uptime.

A MESSAGE FROM OUR CO-FOUNDER

Why we built Key Health Solutions

David discusses the challenges that inspired the business, why independence matters and how Key Health Solutions continues to support healthcare organisations across the UK.

Watch now

THE TEAM

OUR LEADERSHIP TEAM

Reza Najafi

Reza Najafi

Managing Director

With over 25 years’ experience, Reza leads the company’s strategic direction, operational performance and business development.

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Paul Hayes

Paul Hayes

UK Operations Manager

Paul leads teams across the UK with a customer-focused approach and commitment to delivering high-quality services.

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Angela Reeves

Angela Reeves

Support Office Manager

Angela leads our 24/7 support team, ensuring responsive, high-quality service for both customers and colleagues.

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Amir Karami Sichani

Amir Karami Sichani

Southern Service Manager

Working closely with healthcare providers, Amir delivers high-quality support to help maximise the value and performance of medical equipment assets.

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George Tsamalis

George Tsamalis

Key Account Manager, London Region

George uses his technical expertise to work closely with customers to help them maximise the value and lifespan of their medical equipment assets.

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Soma Prabakaran

Soma Prabakaran

Key Account Manager

Soma has extensive expertise in maintenance and management of a wide range of equipment and ensures delivery of high-quality engineering services.

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Let's talk about your requirements

Tell us about your requirements and a member of our team will be in touch within one business day.

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